Privacy Policy

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Effective Date: 1/1/2024

At RCMJ Industries Inc., CPR Towing & Repair, and Patriot Logistics (collectively referred to as "we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with us through communication platforms, including RingCentral, and other business operations.

We may collect the following types of information:

• Personal Information: Name, phone number, email address, and other contact details you provide.
• Service Information: Details about your interactions, inquiries, or transactions with us.
• Technical Information: Call recordings, voicemails, chat transcripts, and other communication data collected via RingCentral or other communication platforms.
• Usage Data: Metadata, such as date, time, and duration of communications.

We use your information for the following purposes:

• To provide services related to towing, logistics, repairs, or other business operations.
• To communicate with you regarding inquiries, scheduling, and service updates.
• For quality assurance, employee training, and security purposes (e.g., call recordings).
• To comply with legal obligations and regulatory requirements.
• To improve our services and customer experience.

We do not sell or rent your personal information. However, we may share your information in the following circumstances:

• With Service Providers: Third-party vendors who assist in delivering our services (e.g., RingCentral for communication).
• Legal Compliance: To comply with legal obligations, court orders, or requests from law enforcement.
• Business Operations: When necessary to protect our rights, enforce policies, or in connection with a business transaction such as a merger or acquisition.

We take reasonable measures to protect your information against unauthorized access, alteration, disclosure, or destruction. RingCentral and other service providers we use maintain robust security standards to protect your communication data.

Depending on your location, you may have the right to:

• Access, update, or delete your personal information.
• Opt-out of certain communications.
• Request information about how your data is processed.

To exercise these rights, please contact us at [Insert Contact Email/Phone Number].

We retain personal and communication data as long as necessary to fulfill the purposes outlined in this policy or as required by law.

If you have questions or concerns about this Privacy Policy or your personal information, contact us at:

• RCMJ Industries Inc.
• CPR Towing & Repair
• Patriot Logistics
  Email: ADMIN@RCMJNC.COM
  Phone: 919-220-0800

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be effective upon posting to our websites or notifying you directly.